Slack Just Got Smarter — Here’s What You Need to Know About the New AI Features

Slack is rolling out a wave of new features — and yes, some of them are powered by AI.

Whether you’re using Slack for free or on a paid plan, there are some major changes coming your way. From smarter search tools to better workflow automation, these updates are designed to make your workday smoother.

Let’s break down what’s new, what stays the same, and what it might cost you.

Big Win for Free Users: Salesforce Channels Are Coming

If you’re on Slack’s free plan, there’s good news — you’re getting something new without paying a cent.

Salesforce channels are being added to all free accounts. This means teams that use Salesforce can now collaborate directly in Slack, with customer info pulled in automatically. You’ll be able to see full customer profiles and updates right inside your chat.

On top of that, Slack is also boosting security across all plans, including session controls and better device management — especially useful if you’re a Salesforce user logging in with SSO.

And if you’re a Salesforce customer already? You’ll now get access to Slack’s free plan with built-in Salesforce features. Nice perk.

Let’s Talk About the AI Features

The most exciting changes are happening for paid plans — and they all revolve around AI. Depending on your plan, here’s what you’ll see:

✅ Slack Pro (No price change)

• AI-powered thread summaries
  Catch up faster with smart recaps of long conversations.
  
• Huddle notes
  Quick meetings? Slack will jot down what matters most.
  

🚀 Slack Business+ (Now $15/user/month — up from $12.50)

• Everything in Pro, plus:
  
  • AI-created workflows to automate routine tasks
    
  • Daily recaps to keep you in the loop
    
  • Message translations for global teams
    
  • Smarter search tools so you find what you need faster
    

🧠 Slack Enterprise+ (New plan, pricing by request)

This one’s for big teams that need serious tech:

• Advanced AI search that cuts through noise
  
• Task management tools powered by AI
  
• AI agents from Slack’s Agentforce
  
• Deeper Salesforce integrations
  
• Enterprise-level security, compliance, and admin controls
  

If your company is already deep into Salesforce or needs tight control over data, this is probably where you’ll land.

Will Prices Change?

Here’s the breakdown:

• Free plan: Still free, now with added Salesforce channels and better security.
  
• Pro plan: Still the same price, but now includes smart AI features.
  
• Business+: The price is going up to $15/user/month due to the added AI tools and integrations.
  
• Enterprise+: This is a new premium tier. You’ll need to contact Slack directly for pricing.
  

So yes — some users will pay a bit more. But they’ll also get a whole lot more in return.

Why This Matters

Slack is clearly leaning into AI — not as a gimmick, but as a tool to genuinely improve how people work.

Instead of just being a messaging app, it’s becoming more of a smart assistant: taking notes, organizing tasks, finding what you need, and pulling in customer data — all without you needing to leave the app.

Whether you’re running a small team or leading a huge company, Slack is aiming to save you time and make your day a bit less chaotic.

TL;DR – What’s Changing?

Here’s a quick recap:

• Free users now get Salesforce channels and stronger security.
  
• Pro users get new AI tools like thread summaries and huddle notes.
  
• Business+ plans add workflow automation, recaps, translations, and smarter search.
  
• Enterprise+ is new, with premium AI tools and deeper admin controls.
  
• Only the Business+ plan is seeing a price increase — now $15 per user/month.