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Slack Just Got Smarter — Here’s What’s New and How You Can Use It

Slack Just Got Smarter

Slack is rolling out a bunch of new features, and they’re not just for premium users. Whether you’re on the free plan or paying for advanced tools, there’s something fresh coming your way.

Let’s break down what’s changing — and what it means for your workday.

 Free Plan Users: You’re Getting Some Big Upgrades Too

If you’re using Slack for free, there’s good news — you’re not being left out.

The biggest update?

Salesforce channels are now part of the free plan.
This means if you use Salesforce, you’ll be able to:

  • Talk to your Salesforce team directly in Slack
  • Get real-time updates on customers
  • See the full customer view without switching tools

It’s a big step forward for anyone juggling clients, sales, or support — all without paying extra.

Bonus: If you’re already a Salesforce customer, you automatically get a Slack free plan with built-in Salesforce features.

 Improved Security for Everyone

Slack is also tightening things up on the security side.

Across all plans (even the free one), you’ll now see:

  • Session duration controls to help manage how long logins stay active
  • Device management options for better control, especially if you’re using SAML-based SSO (which Salesforce folks will appreciate)

 Paid Plans: The Real Star Is AI

If you’re on a paid Slack plan, get ready for more brainpower in your workflow. Slack is finally putting AI to work — not as a buzzword, but in ways that actually save you time.

Here’s what each plan is getting:

Slack Pro

  • Summaries of channels or threads so you don’t miss anything
  • Huddle notes that capture what was said in audio meetings

Business+

Business+
  • AI-generated workflows to automate repetitive tasks
  • Message recaps so you don’t scroll forever
  • Translations for global teams
  • Smarter, faster search results

Enterprise+

  • AI-powered search across your whole org
  • Smarter task management tools
  • Access to new AI agents from Agentforce to help out automatically

 Is Pricing Changing?

Not across the board — but yes, for some users.

  • Free plan stays free. You won’t lose anything, and you’re getting more.
  • Slack Pro plan stays the same price and adds AI goodies and Salesforce access.
  • Business+ plan is going up from $12.50 to $15 per user/month, mainly because of the advanced AI tools.
  • Enterprise+ is a brand-new tier. It’s got the full AI toolkit, high-end security, and admin controls. Pricing isn’t public — you’ll have to contact Slack directly for that.

 Why It All Matters

Slack wants to be more than a chat app. These updates show it’s leaning into:

  • AI productivity (think smarter, less manual work)
  • Deep Salesforce integration
  • Stronger security and device control

Whether you’re a solo freelancer or managing a large team, the goal is the same: help you work faster, stay organized, and cut down on the noise.

TL;DR – What’s New at a Glance

  • Free users now get Salesforce channels and improved security.
  • Salesforce customers can now use Slack’s free plan with native integrations.
  • Paid users get AI-powered tools like summaries, recaps, and auto workflows.
  • Pricing is mostly staying put, except for Business+ (now $15/user/month).
  • A brand-new Enterprise+ plan offers top-tier AI and admin features.

Final Thoughts

Slack’s update is more than just bells and whistles. It’s about making daily work feel less like work — with tools that summarize, organize, and simplify things in the background.

If you already use Slack, these changes will start rolling out soon (or may already be live). Just keep your app up to date and explore the new features as they appear.

And if you’re not using Slack yet? Now might be a good time to try it out — especially if you use Salesforce.

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